FAQ’s

Question in mind?
How am I accommodated?
In which projects I can work?
How well do I have to speak English?
Do I need Hindi skills?
What are the requirements I have to fulfill?
Do I need a visa?
Am I receiving money for my volunteer work?
Is my volunteer work also accepted as a training period/work experience?
Which additional costs I have to pay?
Can I also extend my program?
Can I also change my project location?
Can I also change my work place?
How do I apply?
When and how do I have to pay?
What will happen if I have to cancel the program?
What will happen if I have to break up the program in between?
Are there Western toilets?
What about the toilet roles? Do I have to bring some with me?
Where do I have to arrive for the program?
When can I start the program?
If I will come directly to the working location, do I have to pay less?
How is the security in India
How is the health in India?
How are the prices in India?
Can I also participate if I am older than 30?
What can I do on the weekend?
Which vaccinations are recommended?
Can I work with a friend at the same location/work placement?
What do I need to consider whilst in India?
Where can I change my money? Should I bring Traveler Cheques, money to change or just my credit card?
Are there any rules for clothing?
Do I have to take care of drinks and food?
Will my mobile phone work in India?
Is there Internet access?
Is there any laundry service available or do I have to wash my clothes on my own?
Do I need to bring a sleeping bag with me?
Is there a mosquito problem? Do you provide mosquito nets?
I have heard that there is a begging problem? How bad is it?
Can I bring something for the children?
 
How am I accommodated?
You are accommodated with a host family and you will have a separate room shared with a volunteer of the same gender. Up to 4 volunteers will share a bathroom which is only for them.
In which projects I can work?
You can work in different projects like:
-  Teaching school and street children
-  Helping in Day Care Centers
-  Community awareness
-  Construction and renovation
-  Women empowerment
-  Sports training
- Old people´s home
- Health Care Center
How well do I have to speak English?
You should be able to speak understandable English in which you can express yourself. Also you need to understand the words other people are saying.
Do I need Hindi skills?
It is not essential or even required that you have to speak Hindi or know some Hindi words. But if you have Hindi skills it is also very beneficial; not all the kids or adults can speak English in a proper way. If you do not know any Hindi, but want to learn some, you do not need to take a course in your home country. We are providing you Hindi lessons as well. Also you will have a translator during your project work.
What are the requirements I have to fulfill?
You should fulfill following requirements:
- being at least 18 years old
- being in a good medical health
- having adequate English skills
- being open to a new culture
- accept and respect the customs of the new culture
- a valid passport and visa
Do I need a visa?
Yes, you need a Visa. You should apply for a Tourist Visa at the Indian Consulate in your country. You will find more information on the Internet site about your local Indian consulate.
Am I receiving money for my volunteer work?
No, for the volunteering work you are not receiving any money. But you are receiving a lot of invaluable memories and experiences.
Is my volunteer work also accepted as a training period/work experience?
It depends on your work and on the criteria the work experience has to fulfill. At the end of the program you can get a certificate for your work in India. With this certificate you can show how long you have worked and what you have done.
Which additional costs I have to pay?
Any other extra services you wish to avail you have to pay on your own, if they are not included in our program (like listed down):
- Flight tickets
- travel insurance
- visa
- vaccinations
- personal wishes like clothing, souvenirs or personal excursions
Can I also extend my program?
Yes, of course you can extend your program after your arrival at the program (if your visa will be still valid).  You should prepare a written request and pay the required amount of money. Then your extension will be done!
Can I also change my project location?
Yes, you can also change the project location, but then you need to pay extra for transportation cost.
Can I also change my work place?
Yes, you can change your work place if you like to. But actually it is better to work at one place long term as you will achieve more than if you are just changing the program in between. But it can always be the case that you like to change the working place, so it will not be a problem for us at all! Actually, if you are in India for a longer time and want to try another project, we can easily transfer you to the desired work placement.
How do I apply?
You can apply online on our Website. There you will find an application form which you have to fill and sent to us.
When and how do I have to pay?
You have to pay online an advanced payment (100€) while applying and the rest of the amount at least 40 days before the arrival in India. In the case you are already in India, you can also make the payment through cash.
What will happen if I have to cancel the program?
If you have to cancel the program, please inform us as soon as possible.
If you already paid the whole amount of the money and you have informed us one month before your program starts, you will get all the money back minus the registration fee (the advanced payment of 100€).
If you already paid the full amount of money and you have informed us less than one month before your program starts, we can unfortunately not refund the whole amount, but we will refund a part of it.
Please also take a look at our “Terms and conditions”.
What will happen if I have to break up the program in between?
In this case we can unfortunately not refund your money, as we already prepared everything for your stay. Please write also an explanation for your break-up.
If you are taking a break in between, like going away for one week, but coming back to continue your work, the money for this week cannot be refunded.
Please also take a look at our “Terms and conditions”.
Are there Western toilets?
Yes, in most cases there are Western toilets available, but it can also be the case that you have to use an “Indian toilet”, as the other toilets are occupied. At the host family of course there are Western toilets in the volunteer´s bathroom.
What about the toilet roles? Do I have to bring some with me?
Don´t worry, we will provide you toilet roles, if you need them!
Where do I have to arrive for the program?
The best place to arrive will be the airport in Delhi, where we will pick you up and travel from there to your work placement.
But if you would like to come directly to the location where you are working, it is also okay for us.
If we have to pick you up from somewhere else, please let us now, so that we can arrange the transportation.
When can I start the program?
You can start the program on any day, but it is better to start at the beginning of the week.
If I will come directly to the working location, do I have to pay less?
Yes, if you will arrive on your own at the work location, we will refund some money or give you some money back. Please contact us before, so we can tell you the exact amount of money you will get back.
How is the security in India
 India is comparatively quite a secure country (If you are following some advice). There is a lot of poverty in India, so you should not present your wealth to the outside world. You should have an eye on your wallet or expensive things. Also you should not go out during the night, but if needed, go in a group.  If needed, please get more details from an office for international affairs or at the Indian consulate in your home country. The crime depends a lot on the region in which you are staying.
How is the health in India?
In general, the health of the people is not very good. Some are sleeping on the streets besides rubbish and animals. Some have infected wounds or untreated diseases.
The health system in India is quite of a low standard in comparison to Europe. If there is a need for you to go to the doctor, it will be no problem for us to take you there (if wanted) and translate for you. Normally you will have to pay the doctor for treatment (around 100 – 500 Rupees) which is amazingly cheap in comparison to the payment in your country. But the price also depends on your condition, medical pills and other factors.
How are the prices in India?
The prices are much lower than in the Western countries. But you should bargain as the shop keepers often demanding more from tourists.
Can I also participate if I am older than 30?
Yes, you can participate at any age. But you should be at least 18 years old.
What can I do on the weekend?
This depends on your program duration and your personal interest. We have already planned an excursion for your first weekend (e.g. camel safari). On the other weekends you can do whatever you would like to do. Of course we can help you organizing your personal trips to nearby cities. Your other free time you can use for exploring the surroundings, spend time with the host family/other volunteers/friends, prepare the work for the upcoming week or just relax and read a book!
Which vaccinations are recommended?
Please visit your doctor or a local travel clinic. Your vaccination depends on the region where you will stay. The malaria risk is varying a lot from region to region. Please talk to a doctor/travel nurse about the most useful/advisable vaccinations for you.
Can I work with a friend at the same location/work placement?
Yes, you can work with a friend at the same location/work placement.
What do I need to consider whilst in India?
- Street food and drinks
- your clothes
- your personal belongings (wallet, …)
- drinking enough
- bargaining prices
- not going out alone during the night
Where can I change my money? Should I bring Traveler Cheques, money to change or just my credit card?
You can change your money in Delhi, Jaipur or in any big cities easily.
 It is always good to have a mixture of everything with you. But it is not so clever to carry a lot of cash with you. A small amount of around 200€ should be enough. If you need more (this depends on your personal expenses and wishes), it is always good to have a credit card with you. There are a lot of ATM’s.
But please note if your bank is charging for cash withdrawals from Indian ATM’s. It’s also advisable to get a traveler’s debit card (available from most banks). Please make sure to inform your bank that you are going to India otherwise they can block your card.
Are there any rules for clothing?
Yes, there are cultural restrictions. You should not wear transparent, sleeveless, cleavage-showing or very short clothes. It would be better to wear baggy outfits or Indian clothes. We recommend (for women) the “salvar kameez” which you can buy here very cheaply. And (for men) “normal” trousers and shirts. If you want to wear something else which is not showing too much, it is also alright.
Do I have to take care of drinks and food?
During your stay at the host family we are providing safe and clean meals and drinks. Outside on the streets you should be careful about your food. Most of the sold food or drinks don’t have the same hygiene standards as in your country. Also you should not drink water from the tap. You can easily get water for cheap prices. But please take a look if they still have the “security plastic” around the opening of the bottle. You should be careful about ice cubes and ice cream. It can be useful if you will take some pills against indigestion with you. But if you are watching out for the things we said above, the food will be no problem for you.
Will my mobile phone work in India?
Not all SIM cards will work properly in India. Please ask your provider before coming. But it will be no problem to get a new SIM card in India. Calling your home country will definitely work with this card! And I can also tell you one thing: It is much cheaper to phone from this Indian SIM card!
Is there Internet access?
Yes, the charges are between 30 to 40 Rupees per hour. You can use the Internet in your free time from 9a.m. till 8p.m. in the village. Sometimes there are power cuts, so you should save your writings regularly!
Is there any laundry service available or do I have to wash my clothes on my own?
In the hotel you often have a laundry service against payment. While traveling with us the time will probably be too short to let them clean and dry before heading to our next destination. At the host family you have to wash your clothes on your own. Sometimes you can pay laundresses to wash your clothes. But this depends on your project location.
Do I need to bring a sleeping bag with me?
You do not need to bring a sleeping bag with you for our program. You will be provided with clean blankets at all destinations. But it is advisable to bring a sleeping bag with you if you are travelling on your own after the program has finished.
Is there a mosquito problem? Do you provide mosquito nets?
The mosquito problem differs from place to place and it is advisable to bring some anti mosquito spray with you. But you can also buy anti mosquito cream in India. We are offering mosquito nets at the host family stay and also a mosquito repellent device to keep them away from your room.
I have heard that there is a begging problem? How bad is it?
There are a lot of people begging on the streets. They are not shy to talk to you or even to touch you. Sometimes they are quite adamants and will follow you for a long time. But please do not give them any money. We know it is hard just to ignore them. But actually a lot of people are begging “for business”. They are sending their kids on the streets rather than sending them to school. Mothers use their young children so that they will receive more while begging. Even though it is not easy, but please don’t give them money as it will only increase the begging!
Can I bring something for the children?
This is very difficult to answer. If you bring them something, the children may expect the same from the future volunteer who perhaps can’t afford them. So for this reason, we are suggesting you don’t bring gifts.